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Frequently Asked Questions

If you did not find an answer to your question below, give us a call at (401) 423-9900 x1 or leave us a question or comment on the "Contact Us" form below. NOTE: Ferry riders can take advantage of Discover Newport’s FREE trolley to the Newport mansions, attractions, etc. The Bellevue trolley, Route #67, will operate from May 24–October 31, 2024.

Where can I purchase tickets for the Hop-On Hop-Off ferry service?
To avoid waiting in line, we recommend buying your tickets online, in advance, at Tickets may also be purchased at the ferry office window at 1 East Ferry Wharf in Jamestown, at Fort Adams, Perrotti Park and Ann Street Pier in Newport, or onboard the Jamestown Newport Ferry.

What are the PARKING OPTIONS at the five Hop-On Hop-Off stops and the cruises that depart from Jamestown?

FOR PARKING for departures from Jamestown at 1 East Ferry Wharf, Jamestown, RI 02835:

ALL DAY PUBLIC PARKING is available at 11 Knowles Court, off Conanicus Avenue. You may also park between #9 and #30 Conanicus Avenue on the seaward side and between #60 and #99 Narragansett Avenue. Both options are a short, 10–15 minute walk through Jamestown's village to the Jamestown Newport Ferry departure site at 1 East Ferry Wharf.

OVERNIGHT and DAILY PAID PARKING is available at the Conanicut Marine Services Boat Yard at 260 Conanicus Avenue. You can check in at the 1 East Ferry Wharf ferry ticket office to request a $15 one-day pass or $25 overnight pass to display on your car dashboard, or purchase a pass online, print the receipt and display it on your dashboard when you reach the parking site. Pass includes a free shuttle ride to the Jamestown Newport Ferry departure site. Call or text (401) 864-2985 for pick up. Parking passes can be purchased here.

Map of Jamestown RI

FOR PARKING for departures from Perrotti Park at 39 America's Cup Ave. or Ann St. Pier, located behind the Newport Maritime Center at 365 Thames Street, Newport, RI 02840:

• The Newport Harbor Hotel & Marina parking lot, 49 America’s Cup Avenue
• Bowen’s Wharf metered parking, near the Seamen’s Church Institute
• Bowen’s Wharf hourly parking lot, 13 Bowen’s Wharf
• The Newport Gateway Transportation Center garage at 23 America's Cup Avenue and parking lots at 1 America’s Cup Avenue and 1  W. Marlborough Street are approximately a 15–20-minute walk from Bowen’s Wharf and usually have the most parking available
• 17 Mary Street parking lot
• 49 Long Wharf Mall parking lot
• Landing Group parking lot, 307 Swan’s Wharf Row
• Clarke Street parking lot, entrance on Clarke Street

For more parking options, please visit Discover Newport's online parking guide here.

FOR PARKING for Departures from Fort Adams State Park, 90 Fort Adams Drive, Newport, RI 02840:
Fort Adams State Park, located at 80 Fort Adams Drive, Newport, R.I. 02840, has ample free parking directly in front of the Fort’s main entrance. Overnight parking passes are available for purchase in the Park Visitor Center.

Note: All rates above are subject to change, you should confirm rates on their website.

How does the unreserved Hop-On Hop-Off Ferry ticket work?
The unreserved round-trip ticket allows you to ride the ferry from all of our departure points during a one-day time period. Just hop on and off at any of our stops during any one-day time period. Note: Round-trip tickets are not available for use during Folk and Jazz Festivals.  

Can I stay on the boat for the full loop or do I have to get off?
Guests are not required to get off the boat at any particular stop, they can do the full 90-minute loop and enjoy the sites along the way.

When does my Hop-On Hop-Off ticket expire?
Round-trip tickets are good for the day they are first scanned/used. Unused/unscanned tickets expire on the last day of our season, which is usually Columbus Day.

Are my Hop-On Hop-Off tickets refundable?
Tickets are not refundable. They may be used through Columbus Day of the current year in which they were purchased.

What does the Family Pass ticket include?
The family pass allows two adults and two children (5–12) to ride the Hop-On Hop-Off Ferry during a one-day time period.

Does the Hop-On Hop-Off ferry run if it is raining?
Yes. On occasion, during heavy thunderstorms or severe weather, there may be a delay or cancellation. Please check our website for any delays or cancellations.

Will the Jamestown Newport Ferry's cruises run if it is raining?
Normally we run in the rain, however if there is dense fog or lightning there could be a delay or cancellation depending on the captain. If there is a weather cancellation customers will receive a refund or they can change their reservation to another day with available cruises.

Can I bring my dog onboard the ferry or any JNF vessels?
Due to safety concerns and in consideration of our other passengers, only ADA-registered service dogs are allowed onboard.

Which vessels are wheelchair accessible?
Ferry “Katherine” is ADA accessible.  Also, the departure ramps at the ferry stops in Jamestown, Fort Adams, Ann Street Pier and Perrotti Park are accessible.

Are strollers allowed on board the vessels?
Strollers are allowed on board our ferries for an additional fee. Due to space limitations, strollers are allowed on the Hop-On Hop-Off service, but are not allowed on cruises and special event express ferries.

Are bicycles allowed on board the ferries?
Yes, most bicycles are allowed onboard the ferries for an additional fee. Gasoline and electric powered bicycles are prohibited onboard the ferries due to USCG regulations.

Is there a bathroom on the Hop-On Hop-Off ferry?
There is a marine head on board for emergencies. We suggest using the restroom prior to boarding.

Are there food or drinks onboard?
All ferries have liquor licenses, therefore the only alcohol allowed onboard is to be purchased from the ferry's bar. There is no foodservice on the Hop-On Hop-Off ferries, beverage service only.

What times do the ferries depart from each location?
The ferry leaves promptly at the departure times listed on the ferry schedule. The ferry's arrival at each stop may vary, but the departure times are exact. Please plan to arrive at least 20 minutes prior to the listed departure.

What is the last departure from Rose Island?
On days that Rose Island is open to the public, visitors must be off the island by 4 pm. Only the overnight guests are allowed on the island after 4 pm.

What sights will I see on the unreserved Hop-On Hop-Off ferry?
The Hop-On Hop-Off Ferry provides views of the Jamestown coastline, The Newport Pell Bridge, Goat Island, and the destination stops at Rose Island Lighthouse, Perrotti Park, Ann Street Pier (many restaurants nearby) and Fort Adams State Park. Besides the historic sites, such as the forts and harbor mansions,  you will see large yachts sailing about glorious Newport Harbor, visiting cruise ships, fishing vessels and maybe even a seal or two.

What sights are included on the reserved cruises?
Views include the Newport Harbor area, Goat Island, Rose Island Lighthouse, The Newport Pell Bridge, the Jamestown shoreline, Clingstone, the House on the Rocks, Fort Wetherill, Horsehead, Fort Adams, Hammersmith Farm, Eisenhower House, Brenton Cove, Beacon Rock, Bonnie Crest, Aloha, Beechbound, New York Yacht Club, Ida Lewis Lighthouse/Yacht Club, Newport’s 5th Ward, The Armory, St. Mary’s Church, the wharf areas of Newport, Trinity Church, as well as the mega yachts docked and moored in glorious Newport Harbor and the visiting cruise ships.

What other cruise options are available?
Check out sister company for Scenic Bay Cruises, Lighthouse and Mimosa Cruises, Special Event Cruises and more! The Coastal Queen cruises out of 5 Bowen's Landing on Bowen's Wharf in Newport, R.I. For some Special Event Cruises and Seal and Harbor Tours, Coastal Queen may depart from Jamestown or Wickford, please check your departure port at booking.

Is smoking or vaping allowed on board the ferry boats?
No, we have a strict no-smoking and no-vaping policy for the safety of all passengers.

Are the ferry boats available for private event rentals?
Yes, all of our vessels are available for private event charters. Please visit our charter page. Cruises listed under the cruise menu above may also be reserved for larger groups.

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